Business Excellence, if implemented well, has proven benefits of the never-ending Business Excellence journey are immense:
Business revenue doubling over 3-5 years
Benefit to Cost ratio >> 5:1 for multiple process improvement projects every year
Overall productivity gain 25% – 35% over 5 years
Cumulative savings over 5 years of at least 22.5% of this (current) year’s Sales. Do the maths for your business – this is HUGE!
Furthermore, by targeting and minimising the non-value-adding ‘hand-offs’ between the value-adding steps in business and support processes, the average calendar time to execute those processes
can readily be halved on average – an enormous competitive advantage. Imagine what it would be worth to halve the calendar time it takes to develop a new product, service a vehicle, prepare a quotation,
address a customer complaint etc.
Research indicates that organisations with a business excellence approach obtain significant benefits. This research includes that conducted in US, Europe, Australia and NZ. Beyond improvement in financial indicators, other benefits include
enhanced innovation and idea generation
Increased customer satisfaction
Organisational growth (employees)
Increased employee satisfaction and involvement
Improved efficiency and effectiveness
Product reliability